Customer Service Administrator
Permanent Role
Location - Ascot
Salary – £28 - 30,000
Hours – Monday to Friday 9am – 5pm
My client, based in Ascot, are looking for a Customer Service Administrator to join their small friendly team. This is a fast-paced role which is an integral part the business. The company has a family feel to it, with its furnished office set in a lovely small village, close to coffee shops and nice rural country walking routes!
Role duties:
* Dealing with customer enquiries via phone/email
* Processing enquiries via Zen Desk from amazon, ebay and other platforms
* Processing orders in Sage
* Stock management
* Arranging returns, exchanges and refunds
* General office duties – such as dealing with the incoming and outgoing post, ordering office supplies
* Helping colleagues with workload during busy periods
Essential criteria:
* Excellent communication skills both written and verbal
* Administration experience
* Proactive approach 
* You can work independently and in a team 
* Highly organised
* Reliable
* Flexible
* Fluent in English
Desirable:
* Experience in working for a consumer electronics company
* Experience with Amazon Vendor Central, SAGE and/or Zen Desk
* Other language skills
What’s in it for you?:
* Competitive salary
* 25 days holiday + bank holidays
* Pension contribution
* Private Healthcare
* Life Insurance
* Free parking
* Social lunches/outings
If you would like to apply for this role and meet the essential criteria, please click on the apply now button below!