Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation.

Part of our parent company Great-West Lifeco, Canada Life UK has operated in the United Kingdom since 1903. We have hundreds of respected and supported employees committed to doing the right thing for our customers and colleagues.

Canada Life UK is transforming to create a more customer-focused business by providing our customers with expertise on financial and tax planning, offering home finance and annuities propositions, and providing collective fund solutions to third party customers.

Job Purpose

Supervising custody and cash reconciliations for all invested assets and operational bank accounts providing effective, efficient and scalable reconciliation services to the insurance and investment businesses as well as other group companies and third party clients in respect to Assets Under Administration of c£35bn.

The role is also required to cover fundamental needs of the team - adequately oversee, train and motivate the junior members.to continuously improve their team and the efficiency and effectiveness of the reconciliation controls and team they oversee
This role also includes effective stakeholder management and the building of effective working relationships with their peers and colleagues across the Finance team.

Key Accountabilities
* Supervise and develop the Finance Operations Reconciliations team ensuring high quality, professional services are provided to all external and internal clients.
* Supervise the delivery of professional Finance Operations Reconciliation services in a controlled and timely manner and in compliance with internal procedures / policies and other related regulatory requirements.
* Produce appropriate Operational performance indicators (KPI’s & KRI’s), Balanced Scorecard data and management information to drive improved performance.
* Support effective risk management, maintaining a strong risk culture and operating in line with Canada Life’s risk strategy, preferences, policies, and processes.
* Ensure external operational relationships are appropriately managed and maintained and build collaborative working relationships with other internal areas.
* Provide technical expertise on Blackline and oversee the supervision, training, and development of the reconciliations team.
* Maintain inputs into ICOFR, RCSA and policy attestation, processes and meet both internal and external audit requirements.
* Ensure change is managed effectively in the area including strategic, regulatory, and operational change through appropriate change control processes.
Desired Knowledge / Experience / Skills
* Experience of supervising bank account and asset (OEICS, equities, insured funds) reconciliations for an investment services company
* Demonstrable understanding of Blackline Reconciliations and, able to train a team in these requirements and to effectively supervise and monitor reconciliation activities, troubleshooting and recommending course correction where appropriate.
* Ability to equally work autonomously and in partnership with Finance and Ops teams to consistently meet operational and regulatory requirements in compliance with all group policies and controls.
* People Leadership Skills - The role will involve supervising a team of experienced professionals, so effective analytical, organizational and decision making skills are required.
Qualifications (For the job and not the person)
* Experience in bank account and asset reconciliations in compliance with Blackline Reconciliation System in varied teams and/or complex operations
* Demonstrable experience of supervising reconciliations team
Benefits of working at Canada Life


We believe in recognising and rewarding our people, so we offer a competitive salary and benefits package that’s regularly reviewed. As a Canada Life UK colleague, you’ll receive a competitive salary and comprehensive reward package including a generous pension and bonus scheme, along with, income protection, private medical insurance and life assurance. We have a fantastic number of other benefits and support services as well as regular personal and professional development.

How we work at Canada Life


Our culture is unique and incredibly important to us. We care about doing the right thing for our people, customers and community and helping others to build better futures. Our blueprint behaviours shape and influence how we work, and are central to the relationships we have with others. Every day we are encouraged to be more curious, own the outcome, face into things together and find a way forward.

We want colleagues to have rewarding careers with us so we invest in the development of our people, technology and workplaces. That’s why we offer a range of training, flexible working and opportunities to grow and develop.

Diversity and inclusion


Building an inclusive workplace with a diverse workforce where everyone can feel they belong and achieve their potential regardless of gender, ethnicity or any other characteristic is a key commitment for us. We are proud of the progress we’re making in DEI, and we continue for it to be a significant focus.

"At Canada Life we believe in the power of great people from different backgrounds, experiences and perspectives coming together to build better futures. Emerging talent is crucial to our growth and creating an environment that continues to inspire us all." Nick Harding, Chief People Officer, Canada Life UK

We appreciate that everyone has different work and life responsibilities. We’re happy to discuss flexible working arrangements, including part time, for any of our roles should this be a requirement for.