Job title: Commercial Sales Handler
Salary: £35,000
Location: Croydon 
DUTIES AND ACCOUNTABILITIES
*Manage incoming sales and member/customer enquiry calls
*Produce and issue quotation, new business and renewal documentation
*Assist customers to protect their material assets and liabilities
*Follow up and convert leads as well as making outbound calls
*Being able to work productively and efficiently as a member of a sales team as well as contributing to team discussion in regards to progression and positive change
*Achieve agreed sales & retention targets, both individually and as part of the overall team
*To maintain, and achieve growth in, income from existing customers
*Developing and maintain positive ongoing relationships with Insurers and Underwriters in a professional manner
*Ensuring compliance with local procedures, customer service standards and external compliance regulations are met
*Develop and maintain a thorough understanding of all products and services as to assist customers
SKILLS, KNOWLEDGE AND EXPERIENCE
*Have a minimum of 5 Grade A-C GCSE’s
*Competent to sell SME general insurance
*Relevant experience in a branch and/or broker sales position
*A clear understanding of the UK insurance market and its dynamics
*Experience of e-trading platforms; Acturis would be advantageous but not required
*A strong track record in delivering on sales targets
INDUSTRY EXPERIENCE REQUIRED:
*Competent to sell SME general insurance
*CII FIT Qualification or willingness to undertake this study upon role success
*Relevant experience in a branch and/or broker sales position
*A clear understanding of the UK insurance market and its dynamics
*Experience of e-trading platforms; Acturis would be advantageous but not required
*A strong track record in delivering on sales targets
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