National Loss Adjusting practice has an exciting opportunity to join their team as a Business Development/Account Manager.
* Ensure retention and account development of key business by building long term strategic partnerships based on in-depth customer understanding.
* Liaise between clients and cross-functional internal teams to ensure the timely and successful delivery of solutions according to client needs.
* Attend regular client review meetings, acting as their main point of contact for all queries.
* Implement any requests or changes to meet the clients’ needs.
* Assist claim handlers with any queries relating to the client, acting as their escalation point to help solve any problems as and when required.
* Effectively manage client data, in an accurate and timely manner; analyse, report, and forecast on commercial data including client revenue and profitability.
* Work alongside the Chief Client Officer to identify new business opportunities in line with Group growth plan.
* Regular travel to visit, and build relationships with, existing and prospective clients across the UK.
About you:
* Previous experience in Business Development / Account Management, and you must have an understanding of the Lloyd’s and London Market in insurance - ESSENTIAL.
* Relevant experience within a B2B environment
* Proven track record of building long term customer relationships.
* Experience using a CRM system within a previous role.