Job Title: HR Officer
This is a hands on Generalist HR role, working within a HR team, with a strong emphasis on Employee Relations and business partnering. You will be responsible for supporting the operation and helping operational managers to make decisions relating to the management of staffing issues. These will include disciplinary, grievance, attendance and staff performance concerns, as well as ensuring they remain compliant at all times with regards to staff records and training requirements.
Working Pattern: Full time Monday to Friday, based largely from the London Operation (Kingston, Surbiton, Morden, Hounslow areas), with occassional meetings at Head Office in Slough (typically once every fortnight). You will be granted the flexibility to travel to homes within the operation as required.
Summary of Benefits: - Salary up to £35k dependent upon skills and experience.
- Company laptop
- Company mobile provided
- 28 days annual leave (inc Bank holidays)
- Pension scheme
- Free car parking
- Business miles paid
Key Features of the role:
1. Supporting the operations management team to deal with performance concerns, utilising the appropriate company policies and procedures
2. Coaching and mentoring manager’s to deliver HR and employment best practice within their organisations
3. Building up an effective working relationship with line managers and supporting with their upskilling in proactively managing staff issues
4. Through the regular review of staff supervisions, proactively identify initial performance concerns and high performing staff, supporting the management team with early interventions
5. Ensuring that the operations management team are aware of the disciplinary and grievance procedures and supporting them appropriately to ensure that any issues are dealt with appropriately
6. Completing exit interviews at the earliest opportunity, providing feedback to the management team and identifying actions across the business to improve staff retention
7. Working closely with the operations management team to ensure staff supervisions and performance appraisals are conducted effectively
8. Ensure Human Resources matters are handled fairly and consistently in line with legal and company requirements
Qualifications and Experience: The following qualification, skills and experience are required for this role:
1. MUST HAVE at least 2-3 years’ generalist experience, ideally with experience of supporting managers with Employee Relations and staff performance management
2. Strong spoken English; listening, writing, communication and presentation skills
3. Full driving license and use of own car to visit company homes and Head Office when required (Essential)
4. People centric and able to positively engage the workforce
5. Experience of working with; and advising line managers
6. Good IT and communication skills, including the use of Excel
9. Team orientated and results & outcome focused
11. Confidence to work across all levels of the business
This role offers wide scope for exposure to a broad range of HR functions and mechanisms, as well as the opportunity to get involved in a range of HR Projects. My client are a highly people led and people centric organisation and the HR function and it’s personnel are key in shaping and influencing the future growth and direction of the company.
If you feel you have the relevant HR experience and leadership skills, please apply now for immediate consideration and job start.