Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation.

Part of our parent company Great-West Lifeco, Canada Life UK has operated in the United Kingdom since 1903. We have hundreds of respected and supported employees committed to doing the right thing for our customers and colleagues.

Canada Life UK is transforming to create a more customer-focused business by providing our customers with expertise on financial and tax planning, offering home finance and annuities propositions, and providing collective fund solutions to third party customers.
Job Purpose

This is a key role in the Marketing Operations team, responsible for supporting the delivery of Canada Life’s event programme, a priority channel for the business both internally and externally.

The role reports to the Event Manager, but will also work closely with our creative studio lead, to manage the studio workflow, ensuring the correct processes are being followed and work allocation is aligned to strategic priorities.

Key Accountabilities
* Support the delivery of Canada Life events programme (internally and externally) by working closely with the wider delivery teams, including Distribution, Marketing, Operations, internal comms and business line to ensure all event production is co-ordinated effectively and all presenters, delegates are represented appropriately (when required)
* Ensure event collateral is delivered on time, and relevant vendors are managed effectively, such as venues, caterers, audio-visual teams, transportation services and will build and maintain strong relationships with trusted vendors.
* Support budget management process for events, ensuring invoices are approved according to agreed process, and expenses allocated to activity as per the plan and spend tool. Ariba system updated for new suppliers, and new suppliers process followed and procurement lead for event suppliers (as and when required).
* Attending events across the UK to assist with setting up, running and breakdown event stands. Overseeing event kit store in PB, including inventory, sending and receiving event couriers. Researching and sourcing new venues and event suppliers (eg merchandise, exhibition engagement attractions, bespoke gifting as required)
* Support the studio workflow management, by coordinating the allocation of work across the team, following receipt of work request and briefs. Manage teams capacity aligned to workloads, and provide ongoing support with planning, key dates for reporting
* Support Plan and Spend budget process through management of Ops budget central email
* For agreed cost centres, ensure all invoices are paid on time, with appropriate approvals and
* where required and new supplier forms are completed. Raise all POs for print management
* through new P&S module in Aprimo
* Act as budget champion and support with admin for Creative Studio, upskilling and training wider team on best practice and supporting accrual management process when required
Desired Knowledge / Experience / Skills
* A knowledge of marketing principles in crafting messages and activity would be useful, but not essential
* Knowledge of the event channel advantageous but not critical
* A background in events management or support roles preferable with some financial services knowledge, and ideally including intermediary as well as consumer markets.
* Excellent written and verbal communication skills are essential. You should be able to write clearly and effectively, tailor communications to different audiences, negotiate contracts and handle inquiries.
* Strong interpersonal skills are important for building relationships, and able to collaborate with other and work well as a team
* Excellent organisational skills, and be able to juggle multiple projects and deadlines. You will be able to manage priorities, keep track of tasks and meet challenging deadlines
* A strategic mindset, able to align deliverables to business objectives and goals
* Attention to detail is key to ensure all aspects of an event are planned and executed correctly
* Creative thinker, able to come up with innovative ideas for events delivery and content
* Strong problem-solving skills to quickly address issues that may arise during planning and execution of an event
* Able to negotiate contracts with vendors, venues or other services, understanding budget limitations.
* Some experience working with creatives, agencies and other providers of marketing services would be useful
* Experience of managing budgets, and understanding basic principles of budget management
* Hands-on experience of using budget tools and workflow management tools in similar environment
Qualifications (For the job and not the person)

Desirable
* Degree level education
* Marketing qualification - CIM or equivalent
Benefits of working at Canada Life


We believe in recognising and rewarding our people, so we offer a competitive salary and benefits package that’s regularly reviewed. As a Canada Life UK colleague, you’ll receive a competitive salary and comprehensive reward package including a generous pension and bonus scheme, along with, income protection, private medical insurance and life assurance. We have a fantastic number of other benefits and support services as well as regular personal and professional development.

How we work at Canada Life


Our culture is unique and incredibly important to us. We care about doing the right thing for our people, customers and community and helping others to build better futures. Our blueprint behaviours shape and influence how we work, and are central to the relationships we have with others. Every day we are encouraged to be more curious, own the outcome, face into things together and find a way forward.

We want colleagues to have rewarding careers with us so we invest in the development of our people, technology and workplaces. That’s why we offer a range of training, flexible working and opportunities to grow and develop.

Diversity and inclusion


Building an inclusive workplace with a diverse workforce where everyone can feel they belong and achieve their potential regardless of gender, ethnicity or any other characteristic is a key commitment for us. We are proud of the progress we’re making in DEI, and we continue for it to be a significant focus.

"At Canada Life we believe in the power of great people from diffe