We are working with a property company who are growing several departments within the business. They are looking for individuals with previous customer service experience, that are committed, hard working and eager to learn.
What will you be doing?
* Banking cheques/verifying batches
* BACS payments
* Dealing with all calls in regards the ground rent
* Dealing with ground rent complaints via letter/email
* Direct debit processing
* Liaising with solicitors dealing with a sale of a property
* Liaising with solicitors with leaseholder disputes
* Taking payments over the phone
* Liaising with mortgage companies re breaches of leases
* Arranging payment plans
* Referral files to solicitors for further arrears recovery.
* Preparing ground rent conveyancing packs
* Fees letters & emails
* Solicitors fees letter disputes
What will you bring?
* Proven customer service experience
* Great telephone manner
* Organisational skills
* Ability to prioritise own work load
* Work to deadlines
* Proficient in MS office (Word and Excel)
* Good attention to detail
* Problem Solving
* Be able to work independently and as part of a team
* Pro-active
Due to a very high number of applications, we are unable to come back to every candidate with feedback. If you do not hear from us within 48 hours, please assume that you have been unsuccessful on this occasion. Your CV will be registered with us, and we will keep you updated with any other positions that may be of interest. However please keep checking our website as new roles will be updated daily, Nouvo Recruitment (London) Ltd wishes you the best of luck in your job search.
Nouvo Recruitment (London) Ltd operates as an independent recruitment agency with over 20 years of experience supporting clients and candidates nationally across the UK.