Are you an immediately available experienced Administrator seeking a challenging role supporting a Deputy Chief Exec and Planning Team?  
The successful candidate will  provide support to the Deputy Chief Executive and Planning Team whilst liaising with internal service areas, elected councillors, members of the public, other boroughs and districts and local stakeholders/partner agencies.  This support requires confidentially, discretion, proactivity and the ability to manage sensitive issues. 
Duties 
* Managing email inboxes to ensure matters are dealt with efficiently.  Proactively ensuring that emails are acknowledged and forwarded to relevant officers/teams.  
* Having a high-level understanding of the key issues for the council and intervening where necessary to ensure projects/issues are handled appropriately.
* Escalating complaints in line with the council’s complaints procedure. 
* Liaising with the Enforcement Officers and logging high volume queries. 
* Producing correspondence on behalf of the Enforcement officers. 
* Diary management.
The successful candidate must have experience of working in a fast-paced office environment and local authority background preferred.
Knowledge of salesforce is beneficial  and excellent customer service skills are essential! 
The role is initially for 6 months and  the working model is 3 days a week in the office -flexible re days.
The role is inside IR35 and annual salary equivalent is £32k - £16.41 -hourly rate.
 Excellent working environment!