ABOUT THE JOB:
Our cashiers are in many ways the face of our business. The job involves interacting with our customers, accepting and processing payments for goods, a range of activities to administer sales and transactions, and providing amazing customer service experiences which help make Harvey Norman a great place to shop.
YOUR JOB - your tasks will include:
* Receiving payment by cash, cheque, credit-cards, vouchers or automatic debits.
* Computing and recording transactions and ensuring 100% accuracy for all register transactions.
* Maintain the Cash Desk to company standards at all times by completing daily housekeeping duties including dusting, cleaning and merchandise presentation.
* Cash handling and safe custody of collecting cash.
* Build customer loyalty by providing a great, friendly and professional service; be attentive to customer’s needs and aim to exceed customer expectations.
* Answer and follow up on all customer enquiries at the cash desk and on the phone.
* Adherence to the Cashier Policies and Procedures at all times.
* Familiarise yourself with current sales, advertising campaigns and company initiatives.
YOUR PROFILE - your knowledge, skills and experience include:
* Experience and Qualifications - GCSE’s or equivalent is required. Must have experience working face to face with the public in a customer service role.
* Preferably have 1-3 years hospitality or tourism service or face to face retailing experience. Basic level excel is necessary.
* Customer Orientated - Ability to build customer loyalty through providing great friendly and professional service.
* Confident, Outgoing and People Orientated - Have a warm, friendly demeanour and actively take opportunities to be social and interact with customers.
* Strong Numerical & Logical Ability - Have the ability to handle, count and deal with money; to work with numbers in a competent way.
* Hardworking, Conscientious, & Self Motivated - Have a high degree of personal and interpersonal energy at all times. The ability to work under pressure and achieve results.
WHY PEOPLE JOIN US:
* We’re dynamic and growing!
* Fun, high energy work environment.
* Culture of developing and promoting from within the company.
* Our entrepreneurial spirit.
BENEFITS:
* 28 days annual leave (pro rata), plus the opportunity to buy annual leave.
* Ongoing training and development opportunities.
* Generous staff discounts.
* Birthday Day off (1 year service applies).
* Long service award.
Additional Information: This is a fixed term contract with potential for permanency. We need all our employees to be flexible about when they work, covering store opening hours, including evenings, weekends and public holidays.