Works Co-ordinator

Haringey

Job Role

Supporting the Repairs Service with the scheduling of appointments for repairs work over a period of days to weeks to ensure that mobile workforce resources are used efficiently.

Providing a high quality, customer focused administrative service within the repair’s operations, liaising with subcontractors and workforce across multiple trade disciplines.

Main Responsibilities

To comply with all regulatory guidelines e.g. Financial and audit regulations, Homes for Haringey standing orders, in ordering and processing repairs.

Take full responsibility for the efficient administration of the mobile workforce scheduling system.

Work effectively and efficiently and liaise with residents and operatives to make sure that repairs are scheduled and attended to within time.

Maintain accurate records and provide reports from various digital systems relating to all aspects of the work areas as required.

Prepare reports when requested utilizing Microsoft suite of applications as required.

To ensure that the Operatives communicate in a timely and accurate manner about the progress of work, in order to schedule their work in view of resident’s requirements.

To re-schedule jobs in the event of an unplanned absence of an Operative, and to contact the resident directly to agree any changes.