First Line Support 
Are you looking for a career in IT or Technical Support?  Perhaps you are a customer service executive with strong IT skills? Would you like to work in a very highly regarded professional services organisation with a hybrid working model? 
If the answer is yes to all of the above, then Hooray may have the role for you!
Hooray are delighted to be supporting a leading professional services organisation in the recruitment for a First Line Support to join their team on a full-time temporary basis for 6 months or on a Fixed Term basis. 
Whilst it cannot be guaranteed, there is every possibility this role will become permanent, so this is a great opportunity for someone looking for permanent work as well as temporary. 
Benefits:
* Free On-site parking
* Hybrid working (2 days in office)
* Heavily subsidised on-site canteen
As a Technical Administrator you will:
* Deal with a variety of different requests from internal users 
* Be initial point of contact for a variety of internal stakeholders
* Manage a high volume of requests for user access, responding to amendments and changes 
* Proactively source and follow up requests for information
* Manage e-mail for department and using Word and Excel for administration
* Make lots of inbound telephone calls in relation to first line support
To be a successful as a Technical Administrator, you will:
* Be computer literate and able to use a variety of systems including Word and Excel to an intermediate standard
* Have quick and accurate data entry competency
* Have an interest in IT or Technical support
* Be a confident and clear communicator both in your verbal and written dealings with internal customers
* Be adaptable in your approach and able to manage a large volume of work
* Confident in liaising with a range of people, both internally and externally 
In return, my client is offering an hourly rate of £12.00ph + above statutory holiday pay.  Please note, this is a full-time, temporary or fixed term contract role for 6 months. 
If you are interested and have the relevant skills and experiences, please apply with an up to date copy of your CV and we promise to get back to you! As champions of diversity and inclusion in the workplace, Hooray commit to reviewing every application we receive with complete fairness and equality. 
* Hooray is acting as an agency on behalf of the client for this position.
* Our purpose as a business is to pioneer ethical recruitment for a better working world.
* Hooray is proud to be a corporate member of the REC, the recruitment industry’s leading professional body.
* DO YOU KNOW A COMPLAINTS ADMIN WHO MIGHT BE INTERESTED? EARN A £150 GIFT VOUCHER FOR ANY SUCCESSFUL REFERRAL! *T&C’s APPLY!