French Speaking Customer Service Advisor 
Monday - Thursday: 8.30AM - 5.00PM & Friday: 8.30AM - 4.45PM
Annual Salary of £29,000
What’s in it for me?
People Solutions are hiring a French Speaking Customer Service Advisor to join our prestigious, multi site client based in Shenstone.
The successful applicant will need to speak fluent French as they will be operating from the European Desk in our Client’s office and liaising with French Nationals.
What are the benefits?
* Company-wide training programme
* 25 days holiday, plus bank holidays
* Life insurance at three times salary
* Generous contributory pension scheme
Day to Day Duties
Your day to day duties as a French Speaking Customer Service Advisor would be:
* Manage and respond to incoming calls, emails, and online chats
* Strive to deliver world class customer service
* Develop technical and product knowledge
* Manage customer order portals, pricing updates and export administration
Essential Skills
* Essential skills needed to be a French Speaking Customer Service Advisor would be:
* Fluency in spoken and written French as you will be liaising with French Nationals who speak French as their first language
* Assisting French Nationals with the ordering of our client’s products
* Experience in a telephone-based customer service role
* Excellent communication skills with a calm, composed manner with a positive, ’will-do’ attitude
* Customer Relationship/customer account management experience
* Experience in handling technical or product related customer queries
* Excellent attention to detail and accuracy
* An eagerness for problem solving, improvements and delivering solutions
* Confident IT skills including MS office
* Comfortable with occasional travel between sites in Staffordshire
Desirable Experience
* Previous experience working in a similar environment would be beneficial
What training is provided?
* Full and continuous training provided
Contact
Apply today by clicking below