Residential Receptionist
  • England,London
  • full-time
  • £13.15 per hour
Job Description:
Residential Receptionist, London SW8, £13.15ph
Temporary, Shift Pattern, 40 hours a week

My client, a global real estate company specialising in luxury apartments currently require an articulate, customer driven, proficient individual to join their busy team to help deliver excellent support, guidance, and a  friendly environment within this high-end residential setting.
Duties to include:
* Supports the creation of a positive, memorable experience for residents.
* Delivers all aspects of customer service, including a comprehensive front of house service anticipating and exceeding resident expectations.
* Responds positively to customer queries and complaints.
* Supports events and activities within the Community.
* Establishes and maintains relationships with clients.
* Develops and maintains knowledge of the local area and information resources relevant to resident needs.
* Completes administrative tasks including logging of maintenance requests, filing and preparing notices and updating of databases.
* Undertakes marketing activities & promotion events.
* Carries out sales and leasing activities including viewings, move ins, following up on enquiries.
* Assists with Community preparations, including move-in and move-out processes.
* Completes Health and Safety compliance activities in line with the Company’s policies and procedures.
* Participates where required in an on-call roster to provide out of hours emergency support for the Community.
* Chase outstanding rent arrears following rent collection procedures in meeting property targets.
* Promote tenancy extensions and other revenue streams such as vending.
* Raise purchase orders in accordance with procedures.
* Ensure tenant refunds are completed in a timely manner and in line with Greystar’s policy.
* Look to maximise efficiency of utilities.
Essential Qualities:
* Proven Customer Service, Reception, Front of House experience
* Hospitality, Property, Hotels experience would be an advantage
* Excellent Customer Service skills
* Well presented
* Good team player
* Strong communication skills
* Enthusiastic & Adaptable
* Flexible Schedule (rota will include weekend work)
Apply now for immediate consideration!
(RitzRecEmpBus)
Job number 1423107
metapel
Company Details:
Ritz Recruitment Ltd
Company size: 5–9 employees
Industry: Recruitment Consultancy
Since it was established in 1989 Horticruitment has built a reputation as one of the leading recruitment agencies specialising in the recruitment of p...
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