Role: IT Support technician
Salary: £28,000
Location: Hereford
Are you a tech-savvy professional Engineer looking for a new challenge that offers excellent training and a road map to management?
Do you excel in troubleshooting and providing exceptional IT support?
If so, this could be the ideal role for you!
We are looking for a dedicated IT Support Technician to join our dynamic team in Hereford, working in the education sector.
Role:
* Provide comprehensive IT support to staff and students, ensuring smooth operation of educational technologies.
* Troubleshoot and resolve hardware, software, and network issues promptly and efficiently.
* Assist in the maintenance and upgrading of IT infrastructure, including computers, servers, and networking equipment.
* Support the implementation of new technologies and software in the classroom environment.
* Conduct training sessions and create documentation to enhance IT literacy among staff and students.
* Collaborate with the IT team to develop and implement IT policies and procedures.
Technologies:
* Microsoft Windows 11, Office 2019 and 2021 & Office 365,
* Virtual Desktops/Windows Hyper-V virtual machines
* Understand and support DHCP, DNS, LAN/WAN, TCP/IP and WIFI systems
* Administering AD login accounts, Distribution and Security Group membership
* Supporting PCs, laptops and tablets.
* Backup procedures and Anti-Virus
* Supporting Apple products, specifically iPads & iMacs in an educational or corporate environment.
What We Offer:
* A supportive and collaborative work environment.
* Opportunities for professional development and training with routes into management
* Competitive salary and benefits package.
How to Apply:
If you are passionate about technology, we would love to hear from you.

Please apply with an up-to-date CV to be considered.
Jordan . hughes @ intechnologygroup . com
In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.