Customer Service Team Leader
other jobs Pure Resourcing Solutions
Added before 74 Days
- England,East of England,Essex
- full-time
- £30,000 - £32,000 per annum
Job Description:
Pure are working exclusively with a well established client who are looking for a experienced Customer Service Team Leader to join their customer service team due to growth.
Main Duties:
* Creating a booking spreadsheet from trackers for jobs due that month
* Management of a tracker on system of data for property/construction clients
* Running a small team of 3-4 call handlers, admin staff
* Delegating daily admin tasks, emails, booking jobs etc
* Delivering targets and KPI’s to the team
Key Requirements:
* Must have Team Leading experience within a office environment
* Have worked within a similar environment construction, property.
* Excellent Customer Service experience
* Confident, friendly personality
* Driven and motivation
* Must be able to drive due to location
* Must have good Excel knowledge
Main Duties:
* Creating a booking spreadsheet from trackers for jobs due that month
* Management of a tracker on system of data for property/construction clients
* Running a small team of 3-4 call handlers, admin staff
* Delegating daily admin tasks, emails, booking jobs etc
* Delivering targets and KPI’s to the team
Key Requirements:
* Must have Team Leading experience within a office environment
* Have worked within a similar environment construction, property.
* Excellent Customer Service experience
* Confident, friendly personality
* Driven and motivation
* Must be able to drive due to location
* Must have good Excel knowledge
Job number 1426115
metapel
Company Details:
Pure Resourcing Solutions
Company size: 50–99 employees
Industry: Recruitment Consultancy
We are the professional recruitment consultancy for the East of England, specialising in accountancy, human resources, technology, marketing, professi...