Sales Quotation Specialist -

Company & Job Overview:
Our Client has a vacancy for a Sales Quotation Specialist to drive sales by creating and converting customer quotations. This is a fixed-term role (12 months) covering maternity leave. The company provides safety solutions into the manufacturing and logistics/ distribution environments.

In Brief:
* The Quotation Specialist (QS) collaborates with customers to identify product solutions.
* Responsibilities include preparing accurate quotations, leveraging sales knowledge to convert quotes into sales orders, and maintaining CRM records.
* The QS works closely with the external sales team.
The Role:
* Create and deliver timely, complete quotations for customers.
* Interact with suppliers to obtain pricing for special order items.
* Review quote requests and ensure all necessary information is provided.
* Manage customer requests effectively.
* Provide up-to-date pricing information.
* Convert quotes to sales orders.
* Deliver exceptional customer service.
* Contribute to process improvements.
* Understanding the company and industry challenges.
* Effective task prioritisation and self-management.
* Accountability for deliverables (measured through KPIs).
* Handling fluctuating and short lead times for quotations.
Skills, Experience & Attributes:
* Experience in account management in a B2B environment
* Experience in estimating and quoting or customer service role
* Has experience working with CRM and ERP systems
* Excellent communication skills both written and verbal
* Able to prioritise and develop own work schedules and influence others to achieve results.
* Self motivated and results orientated
* Ability to identify upsell and cross sell opportunities
* Pays attention to detail
* Takes keen interest in customer journey and opportunities to improve customer experience
* Capable of working to deadlines and organised to work multiple tasks efficiently.
Salary & Benefits:
* Hours: 38.25 hours per week (Monday to Thursday: 8:45 am to 5:30 pm, Friday: 5:00 pm finish)
* Salary: £25,000
* Bonus: Discretionary based on company performance
* Location: Office-based induction, homeworking flexibility
* Holiday: 23 days + bank holidays
* Benefits to be confirmed: Employee Assistance Programme, Health Shield Cash Plan & PERKS platform (post-probation), Life Assurance (after qualifying period)