Really wonderful, superb, INSURANCE & FCA knowledge opportunity within the Company we are supporting with an existing business broking team. The clients are a diverse mixture of large corporate clients encompassing the waste industry, bioscience, care homes and familiar names together with a range of smaller, property owners, shops and charitable organisations. The team receives enquiries via the company website, personal visitors, existing policyholders by email and by telephone which they respond to; providing advice & assistance as required in a time efficient manner. There will be a number of clients you will handle exclusively & work in conjunction with an Account Executive on the larger corporate clients.
PURPOSE OF THE ROLE
• Respond to a variety of enquiries from existing policyholders.

• Provide advice & assistance in respect of current policy covers mid-term adjustments & renewals.

• Review renewals, obtaining quotations, using quotation systems, rating guides or by referring to insurers.

• Communicate quotations, advising the most appropriate in terms of price and cover to meet the clients’ requirements.

• Discuss any additional exposures and covers to ensure that all insurance requirements are satisfied.

• Ensure that system records are created and that the required documentation is issued to clients &  insurers.
DESIREABLE QUALITIES, SKILLS & EXPERIENCE (in no particular order)
• AN INSURANCE INDUSTRY BROKING BACKGROUND IS ESSENTIAL WITH A NUMBER OF 5 YEARS SKILLS 

• An awareness & understanding of FCA rules and how to comply with them is essential.

PLUS, A strong customer service focus.

• A confident telephone manner.

• Strong communication skills, both written & oral with ability to listen engage with people.

• Good numeracy & analytical skills.

• Robust administration skills & the ability to work accurately & consistently.

• Willingness to challenge assumptions & the ability to think “outside the box”.

• An ability to work as part of a team and the ability to use your own initiative & manage your own workload.

• Preferably qualified to a minimum of Cert CII.

• Motivated to study for Industry exams.
WHAT THEY PROVIDE 


• A competitive basic salary.

• A pension scheme.

• A financial support scheme to obtain professional CII qualifications.

• Regular training, personal development & structured CPD sessions.

• An internal mentoring & support structure.

• A busy & challenging environment.

• Regular social events & the opportunity to participate in visits to client accompanied by the Account Executive.

• A genuine desire to see our staff succeed, grow & progress within the company, Clients. 
IF YOU ARE SKILLED INSURANCE AND FCA SKILLED WITH CLIENT SUPPORT YOU CAN APPLY FOR THE ROLE.