User Experience Specialist - Temporary (up to 12 months)
other jobs RNLI
Added before 161 Days
- England,South West,Dorset
- full-time
- £40,315 - £47,429 per annum, inc benefits
Job Description:
User Experience Specialist - Temporary (up to 12 months)
Salary: £40,315 to £47,429 (dependent on experience)
Contract type: Temporary, Fixed Term Contract or Secondment
Hours: Full Time
Location: Poole, Dorset, England
Location description: Hybrid working arrangement between home and Poole - occasional working in Poole as required by the role
Interview date: 1st interviews - w/c 5th August and 2nd interviews - w/c 26th August
Closing Date: 28-07-2024
Reference: 17724
What you’ll be doing
This is an exciting opportunity to help the RNLI’s Digital team as a User Experience Specialist. As part of a dynamic team, you’ll help to create user focused and evidence based digital experiences across multiple channels that delight users and exceed business objectives.
In your role, you’ll be responsible for all aspects of user experience across the RNLI such as arranging, supporting and leading user research with workshops, user interviews and usability testing. You will use your skills to interpret and analyse findings from the research to understand clear meaningful patterns and present actionable insights to internal and external stakeholders that will help make our solutions easier to use and more intuitive.
You will also be involved in developing new navigation models and site structures and validating them through tools such as card sorting and tree test surveys. You’ll be evaluating and conducting reviews of existing products for usefulness, usability, visual design, content and branding to create value for the RNLI and improve the user experience.
You will also help to identify new research techniques and find ways to constantly improve processes, templates and guidelines for the user centred design process. You’ll support the RNLI User Experience strategy and be an ambassador for user experience across the organisation by sharing your knowledge with the wider RNLI and helping teams to incorporate users into their projects.
Some of the benefits
- Salary: £40,315 to £47,429 (dependent on experience)
- 26 days’ annual leave plus Bank Holidays
- Outstanding pension scheme (contributions of up to 16% of basic salary)
- Life assurance
- Health and dental cash plan
What experience do you need?
Significant and recent experience of user centric design with the majority in industry / agency rather than academia, with a portfolio of case studies demonstrating the design of great user experiences for products and services working with large and complex organisations, communicating across all relevant levels and ensuring all primary stakeholders are aware of the benefits of UX.
- Proven experience with a variety of qualitative and quantitative user research methods (e.g. usability testing, ethnographic research, participatory design, co-creation, field testing etc)
- Experience creating prototypes using tools such as Figma, Axure, etc
- Experience with a variety of design tools such as personas, customer journey maps, user flows, wireframes, prototypes
- Experience in service design methodologies would be desirable
- Experience in the delivery of an ERP or a commercial off the shelf system via a UCD approach would be beneficial
This role would be suitable for someone who:
Is user focused and is flexible enough to work solo or as part of a team. Is skilled at getting people to ’open-up’ and has great listening, analysis and problem-solving skills. Enjoys researching and presenting findings and concepts, is keen to continually develop their UX skills and is proactive in sharing new skills and findings with the wider team.
Safeguarding
The RNLI is committed to safeguarding; ensuring the welfare of children, young people and adults at risk. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach to proven incidents of bullying, abuse, harassment or exploitation. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting; International, International Child Protection Certificate process).
Diversity at the RNLI
Our staff and volunteers have been saving lives at sea without prejudice for nearly 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One.
This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Salary: £40,315 to £47,429 (dependent on experience)
Contract type: Temporary, Fixed Term Contract or Secondment
Hours: Full Time
Location: Poole, Dorset, England
Location description: Hybrid working arrangement between home and Poole - occasional working in Poole as required by the role
Interview date: 1st interviews - w/c 5th August and 2nd interviews - w/c 26th August
Closing Date: 28-07-2024
Reference: 17724
What you’ll be doing
This is an exciting opportunity to help the RNLI’s Digital team as a User Experience Specialist. As part of a dynamic team, you’ll help to create user focused and evidence based digital experiences across multiple channels that delight users and exceed business objectives.
In your role, you’ll be responsible for all aspects of user experience across the RNLI such as arranging, supporting and leading user research with workshops, user interviews and usability testing. You will use your skills to interpret and analyse findings from the research to understand clear meaningful patterns and present actionable insights to internal and external stakeholders that will help make our solutions easier to use and more intuitive.
You will also be involved in developing new navigation models and site structures and validating them through tools such as card sorting and tree test surveys. You’ll be evaluating and conducting reviews of existing products for usefulness, usability, visual design, content and branding to create value for the RNLI and improve the user experience.
You will also help to identify new research techniques and find ways to constantly improve processes, templates and guidelines for the user centred design process. You’ll support the RNLI User Experience strategy and be an ambassador for user experience across the organisation by sharing your knowledge with the wider RNLI and helping teams to incorporate users into their projects.
Some of the benefits
- Salary: £40,315 to £47,429 (dependent on experience)
- 26 days’ annual leave plus Bank Holidays
- Outstanding pension scheme (contributions of up to 16% of basic salary)
- Life assurance
- Health and dental cash plan
What experience do you need?
Significant and recent experience of user centric design with the majority in industry / agency rather than academia, with a portfolio of case studies demonstrating the design of great user experiences for products and services working with large and complex organisations, communicating across all relevant levels and ensuring all primary stakeholders are aware of the benefits of UX.
- Proven experience with a variety of qualitative and quantitative user research methods (e.g. usability testing, ethnographic research, participatory design, co-creation, field testing etc)
- Experience creating prototypes using tools such as Figma, Axure, etc
- Experience with a variety of design tools such as personas, customer journey maps, user flows, wireframes, prototypes
- Experience in service design methodologies would be desirable
- Experience in the delivery of an ERP or a commercial off the shelf system via a UCD approach would be beneficial
This role would be suitable for someone who:
Is user focused and is flexible enough to work solo or as part of a team. Is skilled at getting people to ’open-up’ and has great listening, analysis and problem-solving skills. Enjoys researching and presenting findings and concepts, is keen to continually develop their UX skills and is proactive in sharing new skills and findings with the wider team.
Safeguarding
The RNLI is committed to safeguarding; ensuring the welfare of children, young people and adults at risk. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach to proven incidents of bullying, abuse, harassment or exploitation. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting; International, International Child Protection Certificate process).
Diversity at the RNLI
Our staff and volunteers have been saving lives at sea without prejudice for nearly 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One.
This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Job number 1447615