Halcyon Care (West Midlands) ltd is delighted to be assisting a leading Children’s Residential Care Provider in their search for a dedicated and experienced Responsible Individual/Operations Manager. This pivotal role will oversee multiple residential care homes, ensuring the delivery of high-quality care and compliance with regulatory standards.
**Job Description:**
The Responsible Individual/Operations Manager will be responsible for the strategic and operational management of the provider’s residential services. You will work closely with Registered Managers to ensure the delivery of high-quality care, safeguarding, and support for children and young people. As a strategic leader, you will provide guidance and leadership to Registered Managers and care staff, ensuring compliance with all regulatory and legislative requirements. Key responsibilities include:
* Providing leadership and guidance to Registered Managers and care staff.
* Ensuring compliance with all regulatory and legislative requirements.
* Developing and implementing policies and procedures to promote best practises.
* Monitoring and evaluating the quality of care and service delivery.
* Managing budgets and resources effectively.
* Liaising with external agencies, families, and stakeholders.
* Maintaining accurate records and documentation.
* Driving continuous improvement initiatives across the services.
**Key Responsibilities:**
* Oversee the recruitment, training, and development of staff.
* Conduct regular supervision and appraisals for Registered Managers.
* Ensure all residential homes meet and exceed Ofsted standards.
* Handle any safeguarding issues promptly and effectively.
* Foster a culture of excellence and accountability.
* Report directly to senior management on operational performance.
**Requirements:**
* Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (or equivalent).
* Significant experience in a similar senior role within children’s residential care.
* Strong knowledge of relevant legislation and regulatory frameworks.
* Excellent leadership and communication skills.
* Ability to work under pressure and manage complex situations.
* A commitment to promoting the welfare and safeguarding of children.
* Proven track record of successfully managing multiple services.
**Benefits:**
* Competitive salary and benefits package.
* Opportunities for professional development and career progression.
* Supportive and collaborative work environment.
* [Additional Benefits, e.g., pension scheme, healthcare, etc.]
**How to Apply:**
If you are a strategic leader with a passion for improving the lives of children and young people, we would love to hear from you.