Customer Service Associate
other jobs Ritz Recruitment Ltd
Added before 64 Days
- England,South East,Hampshire,Southampton
- Part-time
- £16.50 per hour
Job Description:
Customer Service Associate – Southampton £12PH
Temporary | 3 Weeks | 19th August Start Date
An exciting opportunity has arisen within this buzzy student accommodation for an energetic and proactive Customer Service Associate.
Duties:
Working as part of a team you will provide daily support to the team and residents, including building maintenance bookings, tenancy administration & marketing. As well as promoting a 5* service for the residents to achieve occupancy and retention goals.
* Delivering a high level of customer service - including a comprehensive front of house service.
* Responding positively to customer queries and complaints, ensuring you undertake appropriate action in line with company procedure.
* Complete Administrative tasks including logging of maintenance requests, filing, updating the database and preparing notices.
* Chase outstanding rent to meet property targets.
* Supporting the creating of a positive memorable experience for the residents.
* Anticipation of and exceeding resident expectations.
About you:
* Excellent customer service skills and significant experience in a customer facing service delivery role.
* Good level of general education
* MS Office proficient
* Strong relationship building and influencing skills.
* Culturally aware with the ability to adapt style and communications to suit audience.
* Friendly and approachable
* Proactive with a can-do attitude.
* Good team player
If you feel as though you would be a perfect fit for the role, please apply ASAP to be considered.
Temporary | 3 Weeks | 19th August Start Date
An exciting opportunity has arisen within this buzzy student accommodation for an energetic and proactive Customer Service Associate.
Duties:
Working as part of a team you will provide daily support to the team and residents, including building maintenance bookings, tenancy administration & marketing. As well as promoting a 5* service for the residents to achieve occupancy and retention goals.
* Delivering a high level of customer service - including a comprehensive front of house service.
* Responding positively to customer queries and complaints, ensuring you undertake appropriate action in line with company procedure.
* Complete Administrative tasks including logging of maintenance requests, filing, updating the database and preparing notices.
* Chase outstanding rent to meet property targets.
* Supporting the creating of a positive memorable experience for the residents.
* Anticipation of and exceeding resident expectations.
About you:
* Excellent customer service skills and significant experience in a customer facing service delivery role.
* Good level of general education
* MS Office proficient
* Strong relationship building and influencing skills.
* Culturally aware with the ability to adapt style and communications to suit audience.
* Friendly and approachable
* Proactive with a can-do attitude.
* Good team player
If you feel as though you would be a perfect fit for the role, please apply ASAP to be considered.
Job number 1472732
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Company Details:
Ritz Recruitment Ltd
Company size: 5–9 employees
Industry: Recruitment Consultancy
Since it was established in 1989 Horticruitment has built a reputation as one of the leading recruitment agencies specialising in the recruitment of p...