The Customer Service Advisor will be pivotal in providing top-tier customer service within the FMCG industry, liaising between patients, healthcare professionals, and the internal team to ensure smooth operations.
Client Details
Our client is an established multinational corporation in the FMCG industry. With a substantial workforce exceeding 50,000 employees globally, they uphold a strong reputation for quality and innovation while striving to make a positive difference in the world.
Description
* Manage patient records and coordinate appointments.
* Liaise between patients and healthcare professionals.
* Ensure the efficient and smooth day-to-day operation of the office.
* Handle customer inquiries and complaints professionally and promptly.
* Maintain a high level of product knowledge to provide accurate information.
* Coordinate with the internal team to ensure patient satisfaction.
* Assist in the execution of marketing initiatives.
* Contribute to team effort by accomplishing related results as needed.
Profile
A successful Patient Coordinator should have:
* Proven experience in a customer service role.
* Excellent communication, organizational and interpersonal
* Ability to work well in a team environment.
Job Offer
* An hourly wage of £12
* Opportunity to work in a multinational FMCG company.
* A supportive team-oriented work environment.
* Opportunity for personal and professional development.
* Temporary job contract with potential for extension.
If you’re passionate about customer service and eager to make an impact within a global FMCG company, we encourage you to apply for the role of Customer Service Advisor.