Our local authority client based in East London are urgently seeking an experienced Executive Support Officer.
*£22 an hour Umbrella*
*Hybrid working*
MAIN PURPOSE OF THE JOB
* Provide a responsive, high quality, professional and timely executive support to allocated divisional directors as directed to provide an efficient and effective Executive Support Service.
* Contribute to the development and maintenance of efficient, cost-effective systems and processes for Executive Support, meeting the requirements of service level agreements in all areas of the post-holder’s responsibility.
* Assist the Senior Executive Support Officer and Executive Support Team Leader in resolving issues/ enquiries/ complaints in areas of the post-holder’s responsibility.
DUTIES & RESPONSIBILITIES
* Provide comprehensive administrative and effective secretarial support services at all times to Divisional Directors and cover the Senior Executive Support Officer when required.
* Make the best use of appropriate ICT systems to facilitate the effective execution of the team’s duties and responsibilities and assist in training the team to ensure effective use of IT systems across the service.
* Implement effective secretarial and administrative processes, continuously assessing new ways of working and contributing to the development and enhancement of Executive Support services.
* Compile, collate and distribute management data for the purposes of regular and ad-hoc reporting on all areas of client services’ business.
* Deal with Directors’ incoming/outgoing telephone calls, correspondence and emails, using judgement and experience to decide which need personal attention, redirecting or dealing with the remainder as appropriate.
* Deal with routine correspondence on behalf of members of the divisional leadership teams.
* Draft correspondence on behalf of members of the divisional leadership teams using appropriate discretion and judgement to the content.
* Assist in managing and co-ordinating the diaries of the Divisional Directors and provide meeting support in line with the Service Catalogue and agreed service levels.
* Assist in the co-ordination of briefings and information flow for the Mayor, Lead Members, Councillors and other internal and external key stakeholders on behalf of Divisional Directors and Senior Management Teams. Providing an early warning to the Divisional Director of any likely slippage meeting scheduled timescales.
* Operate and maintain comprehensive secretarial, administrative and financial systems, ensuring compliance with council policies and procedures.
Please apply with your updated CV ensuring that any gaps in employment are explained.
At this point, may we take this opportunity to thank you for the interest you have shown in this role. Unfortunately, due to the high volume of applications that we receive, it is not always possible to respond to everyone. Therefore, unless you hear from us within the next 7 days, your application for this vacancy will have been unsuccessful.