An exciting opportunity has arisen for a Claims Specialist Advisor in the insurance industry. The successful candidate will be part of a vibrant team, assisting customers with their insurance claims and providing exceptional service.
Client Details
Our client is a leading figure in the insurance field, with a workforce of over 500 dedicated professionals. They have a strong commitment to customer service and are consistently improving their processes to offer the best service in the industry.
Description
* Manage a variety of claims from start to finish.
* Communicate effectively with customers, explaining claim processes and updates.
* Coordinate with other departments to ensure smooth claim handling.
* Ensure all claims are handled in compliance with industry regulations.
* Maintain accurate records of all interactions with customers.
* Escalate complex claims to senior team members when necessary.
* Identify potential fraudulent claims and report them accordingly.
* Contribute to team meetings and training sessions.
Profile
A successful Claims Specialist Advisor should have:
* A solid understanding of the industry and claim handling.
* Excellent customer service skills and the ability to communicate effectively.
* The ability to work well within a team and independently.
* Strong problem-solving skills and the ability to handle complex claims.
* A proactive approach to learning and development.
Job Offer
* A generous salary starting from £24,000 - £28,000
* Hybrid working: 3 days at home and 2 days in the office.
* Full 7 weeks training at our office in Haywards Heath.
* No weekend work, ensuring a healthy work-life balance.
* A friendly and supportive company culture.
If you believe you have the necessary skills and experience to excel as a Claims Specialist Advisor, we encourage you to apply. This is a unique opportunity to join a respected company in Haywards Heath and progress your career in customer service.