Page Personnel are working in partnership with a reputable organisation to recruit for a Customer support consultant on a permanent basis. The successful candidate will be part of a customer service team, delivering high-quality support and ensuring client satisfaction.
Client Details
Our client is a major player in their sector, boasting a significant presence. Known for their commitment to innovation and customer service excellence, all while maintaining a strong focus on employee development.
Description
* Deliver high-level customer service to a diverse customer base
* Ensure all customer queries and complaints are resolved in a timely manner
* Support clients with any queries that they may have in respect of orders or queries.
* Provide product knowledge and technical support to clients
* Maintain accurate customer records and follow up on all interactions
* Contribute to the development of customer service policies and procedures
* Regularly communicate with management about customer feedback and potential improvements
Profile
A successful Customer Support Consultant should have:
* Excellent communication and interpersonal skills
* Proven ability to manage multiple tasks and meet deadlines
* Proficient in the use of customer service software and tools
* Ability to work effectively as part of a team
Job Offer
* Attractive holiday package
* Hybrid working
* Private health care
* On site parking
If you believe you’re the right fit for this role, we encourage you to apply.