Customer Service Administrator
other jobs Elevation Recruitment Group
Added before 57 Days
- England,Yorkshire and The Humber,Lincolnshire
- full-time
- £26,000 - £30,000 per annum
Job Description:
Customer Service Administrator
Barnetby, North Lincolnshire
£26,000 - £30,000
* 8% Company contributory pension
* Life insurance
* Private Health Insurance
* Opportunities for career development and progression within the company.
* A supportive and friendly work environment.
Elevation Recruitment Group, Business Support division are recruiting for a fantastic opportunity to join a dynamic and growing team within an organisation in Barnetby, North Lincolnshire, as a Customer Service Administrator.
Customer Service Administrator Key Responsibilities:
* Act as a liaison between the drivers, customers, and internal departments (e.g., logistics, operations) to ensure smooth and efficient operations
* Use and maintain weighbridge software systems
* Liaise with external haulage companies
* Ensure all operations comply with regulations regarding vehicle weights, cargo types, and environmental standards
* Assist with billing and invoicing processes based on the weight data recorded
* Undertake the operation of a busy and fast-paced weighbridge
* General administrative duties including recording weights, type of vehicle, whilst ensuring completion of the appropriate documentation
* Efficiently input data onto the weighbridge from vehicles collecting/delivering to the site
* Respond customer queries by telephone and email in a pleasant and efficient manner
* Efficiently handle purchase orders, ensuring accuracy and timeliness in order fulfilment
* Develop and implement order and delivery schedules, ensuring a smooth and efficient start-up
* Run and analyse weekly budgetary and financial reports to provide insights and support strategic planning
Requirements of the Customer Service Administrator:
* Proven experience in weighbridge admin / operation is essential
* Strong organisational skills with a keen eye for detail
* Excellent communication skills, both written and verbal, to effectively liaise with internal teams
* Proficiency in Microsoft Excel, Outlook and experience using an ERP system
* Ability to work under pressure and manage multiple priorities in a fast-paced environment
Barnetby, North Lincolnshire
£26,000 - £30,000
* 8% Company contributory pension
* Life insurance
* Private Health Insurance
* Opportunities for career development and progression within the company.
* A supportive and friendly work environment.
Elevation Recruitment Group, Business Support division are recruiting for a fantastic opportunity to join a dynamic and growing team within an organisation in Barnetby, North Lincolnshire, as a Customer Service Administrator.
Customer Service Administrator Key Responsibilities:
* Act as a liaison between the drivers, customers, and internal departments (e.g., logistics, operations) to ensure smooth and efficient operations
* Use and maintain weighbridge software systems
* Liaise with external haulage companies
* Ensure all operations comply with regulations regarding vehicle weights, cargo types, and environmental standards
* Assist with billing and invoicing processes based on the weight data recorded
* Undertake the operation of a busy and fast-paced weighbridge
* General administrative duties including recording weights, type of vehicle, whilst ensuring completion of the appropriate documentation
* Efficiently input data onto the weighbridge from vehicles collecting/delivering to the site
* Respond customer queries by telephone and email in a pleasant and efficient manner
* Efficiently handle purchase orders, ensuring accuracy and timeliness in order fulfilment
* Develop and implement order and delivery schedules, ensuring a smooth and efficient start-up
* Run and analyse weekly budgetary and financial reports to provide insights and support strategic planning
Requirements of the Customer Service Administrator:
* Proven experience in weighbridge admin / operation is essential
* Strong organisational skills with a keen eye for detail
* Excellent communication skills, both written and verbal, to effectively liaise with internal teams
* Proficiency in Microsoft Excel, Outlook and experience using an ERP system
* Ability to work under pressure and manage multiple priorities in a fast-paced environment
Job number 1505909
metapel
Company Details:
Elevation Recruitment Group
As an integrated Group of multi-disciplined recruitment specialists, Elevation is deliberately dedicated to our clients in Yorkshire, Lincolnshire and...