Axon Moore are recruiting a Finance Assistant for a well established business who are growing and will be growing into the US market. This is a very exciting time to join a small team with lots of exposure.  

You will provide comprehensive support across the accounts receivable function covering query resolution, order processing, invoicing, revenue and debt collection. You will also assist with customer service and dispatch of orders. The role aims to ensure seamless operations and high customer satisfaction by effectively handling various responsibilities.

Responsibilities:
* Verify order details and customer information and provide confirmation of receipt for all customer orders. Update order status in the system and inform customers of any changes.
* Generate and issue invoices for completed orders ensuring accuracy in billing details and amounts. Send invoices to customers in a timely manner.
* Update NHS Supply Chain portal order status in a timely manner.
* Follow up on unpaid invoices and handle any billing discrepancies.
* Contact customers to collect overdue payments and negotiate payment plans and settlements where required.
* Maintain records of customer communications and payments.
* Prepare reports on collection activities and outstanding debts.
* Generate and process intercompany invoices.
* Ensure accurate and timely billing between company entities.
* Reconcile intercompany accounts regularly.
* Resolve any discrepancies in intercompany transactions.
* Update revenue files and verify the accuracy of data, resolving discrepancies.
* Prepare goods for dispatch and coordinate with the shipping team to arrange transportation.
* Assist the Senior Accounts Assistant with accounts payable.
* Any ad-hoc tasks as needed.
Essential Experience:
* Experience in a role covering customer service, debt collection, order processing or similar
* Experience with Excel
* Proficiency in invoicing and billing practices.
* Proficiency in MS Office and relevant software applications.
* Strong communication and interpersonal skills.
* Customer-focused mindset with strong problem-solving skills.
* Ability to work under pressure and manage multiple tasks.
* Detail-oriented with high accuracy in data entry.
* Good understanding of order processing and dispatch procedures.
* Ability to maintain confidentiality of financial information.

For more information, please contact Harriett Busby at Axon Moore.