Property Assistant
other jobs Savills
Added before 54 Days
- Scotland,Midlothian
- full-time
- Salary negotiable
Job Description:
We’re recruiting for a Property Assistant to join our Edinburgh Residential Sales team.
The successful candidate will be responsible for registering and qualifying new applicants, maintaining relationships with existing potential buyers, making them aware of new properties coming to the market and where appropriate booking viewings. You will also handle buyer enquiries, ensuring that excellent customer service is delivered at all times.
Team Overview
Savills’ culture is one of trust and respect, teamwork and collaboration. Our teams and our clients benefit when we work together, listening to and learning from each other. Above all, we value the motivation of our people. This is evidenced by our wellbeing offer, our capability to facilitate flexible working and our support to enjoy a healthy work life balance.
Key Responsibilities of the Role
* Handle daily applicant enquiries from websites, phone calls, emails and third party sources, in a timely and professional manner, taking initiative to engage and develop relationships
* Maintain and curate the applicant database, proactively identifying and making outbound contact with potential buyers for each property
* Record applicant interactions on CRM property system (REAPIT) and other databases, ensuring accurate details are provided on the same day. Regular applicant status updates will need to be provided to relevant teams.
* Liaise with applicants and clients in a professional, polite and respectful manner fitting of a Savills representative.
* Comply with Savills Code of Conduct and Policies.
Skills, Knowledge and Experience
Experience
* Previous applicant management/negotiator experience preferred but not essential.
Skills and Knowledge
* Proactive: takes initiative within active applicant management
* Detail orientated: meticulous in sourcing and recording accurate data
* Strong team player who builds relationships and consults with others, quickly establishes trust and credibility
* IT proficient included but is not limited to knowledge of REAPIT and Excel
* Ability to work concurrently on multiple projects
* Strong communication skills, both verbal and written
Assessment applicants can expect during selection
* 2 stage interview
* Occupational Behavioral Questionnaire
Savills employee offer
The successful candidate will be responsible for registering and qualifying new applicants, maintaining relationships with existing potential buyers, making them aware of new properties coming to the market and where appropriate booking viewings. You will also handle buyer enquiries, ensuring that excellent customer service is delivered at all times.
Team Overview
Savills’ culture is one of trust and respect, teamwork and collaboration. Our teams and our clients benefit when we work together, listening to and learning from each other. Above all, we value the motivation of our people. This is evidenced by our wellbeing offer, our capability to facilitate flexible working and our support to enjoy a healthy work life balance.
Key Responsibilities of the Role
* Handle daily applicant enquiries from websites, phone calls, emails and third party sources, in a timely and professional manner, taking initiative to engage and develop relationships
* Maintain and curate the applicant database, proactively identifying and making outbound contact with potential buyers for each property
* Record applicant interactions on CRM property system (REAPIT) and other databases, ensuring accurate details are provided on the same day. Regular applicant status updates will need to be provided to relevant teams.
* Liaise with applicants and clients in a professional, polite and respectful manner fitting of a Savills representative.
* Comply with Savills Code of Conduct and Policies.
Skills, Knowledge and Experience
Experience
* Previous applicant management/negotiator experience preferred but not essential.
Skills and Knowledge
* Proactive: takes initiative within active applicant management
* Detail orientated: meticulous in sourcing and recording accurate data
* Strong team player who builds relationships and consults with others, quickly establishes trust and credibility
* IT proficient included but is not limited to knowledge of REAPIT and Excel
* Ability to work concurrently on multiple projects
* Strong communication skills, both verbal and written
Assessment applicants can expect during selection
* 2 stage interview
* Occupational Behavioral Questionnaire
Savills employee offer
Job number 1509423