INTERNAL SALES ADVISOR
MONDAY - FRIDAY: 09.00 - 17.30
£25,000 PER ANNUM PLUS BONUS WITH OTE £27,000
What’s in it for me?
This is a very exciting role for an innovative and experienced individual to join our client, based in Wolverhampton, who are looking for an Internal Sales Advisor to join their friendly team.
Our client is looking for someone who is self-motivated, articulate and customer focused.
The main aim of the role is to provide excellent service and to meet and exceed customer’s requirements, as well as achieving sales growth.
Benefits
* On site parking
* On site canteen
* Permanent role with progression opportunities
* Commission structure
Day to Day Duties
* Processing orders via telephone onto a bespoke CRM system
* Processing inbound queries via both telephone and email quickly and in a professional manner
* Support the retention and growth of the customer base by continually liaising with current customers and prospecting for new customers via own initiative or using a call list system
* Regularly updating the customer database to ensure that all details are up to date and accurate
* Advising customers of available products and offering alternatives that best fit their needs
* Form meaningful customer relationships through conversations where you identify, understand and meet their needs, providing access to specialist advice where required
* Liaising with warehouse and distribution to ensure orders arrive on time
* Log customer issues as well as responding to and solving customer problems / queries / complaints
* General administrative duties
* Take on any other responsibilities or tasks that are within your skills and abilities whenever reasonably asked
Essential Skills
* You’ll need to be a highly organised, confident and an articulate individual who can work effectively under pressure
* Experience in sales
* You will need to have good time management skills and able to prioritise your workload
* The ability to work well within a team across a range of people and recognise opportunities to secure increased business on behalf of the Company
* Proficiency with MS Office applications
* The ability to use own initiative
* Excellent interpersonal skills including first class written and spoken English
* Work accurately with attention for detail
* Self-motivated and passionate
* Enthusiastic and an effective team member
* Excellent investigative and problem solving skills
Desirable Experience
* Previous Sales/Account Management experience within a Distribution company would be desirable.
Training
* Training is provided.
Apply
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