Account Manager. . Our client are a specialist Publisher in the shipping industry are looking to add a Account Manager on a full time permanent basis. We are looking for a candidate with a passion for building strong client relationships and driving sales within a busy team.. . Responsibilities:. . * Handling inbound calls from customers, providing sales information and customer support. * Dealing with customer queries, quotes and pro formas quickly and efficiently on a daily basis. * Processing sales orders using industry software. * Reporting the end of day sales figures. * Dealing with daily invoicing and credits. * Processing returns. * Ordering third party publications. * Ensuring the shipment of subscription products on a bimonthly / 6 monthly basis. * Contacting external customers regarding new publications and updates. * Assisting with Corporate Sales tasks. * Maintaining regular contact with resellers. * Updating database. * Covering the Reception desk when required. * General office administration. * Any other activities that the company requires. . Person Spec (Skills/Knowledge and Experience required). . * Must have 3 - 5 years of sales/Account management experience. * Strong IT skills and adaptability to working with the relevant software and business management packages. * Excellent communication and customer service skills. * Confident telephone manner. * Collaborative - works closely with management and staff across the business. * The ability to work effectively in a team as well as being a self-starter. * To be able to communicate at all levels and in a knowledge-led manner. * To be dynamic and energetic in approach. * Capable of working to tight deadlines. * Be flexible, hard-working and keen to learn. * Good time management skills. * Possess excellent attention to detail. * Knowledge of MS Word and Excel. . Salary, Conditions, Benefits. . * Salary £30,000. * Full time hours: 37.5 per week - Monday to Friday - Start time between 8am - 10am Flexible. * After 3 month probation period trialling 4 day working week meaning you will only need to work 30 hours per week however be paid for 37.5. . * Company wellbeing plan and pension. * Discounted or free food. * Free flu jabs. * On-site parking. * Sick pay. * Wellness programme. * Winter Tyre scheme. * Excellent Holiday scheme. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.