Customer Service Advisor
other jobs Elevation Recruitment Group
Added before 54 Days
- England,Yorkshire and The Humber,South Yorkshire,Sheffield
- full-time
- £23,300 per annum
Job Description:
Customer Service Administrator, Permanent
Role: Customer Service Admin
Salary: £23,300
Hours: 8.30am - 5.00pm (Monday - Thursday)
Elevation Recruitment Group’s Business Support division are excited to be recruiting the role of Customer Service Administrator, for a manufacturing company in Sheffield.
The role of Customer Services Administrator will include:
* Responding to and managing customer contact regarding complaints, queries and products
* Actively managing any issues and escalate immediately where necessary - managing customer expectations through clearly explaining the situation, next steps and potential outcomes
* Ensuring all customer details and communication is correctly recorded and updated
* Demonstrate effective relationship building with sub-contractors and site teams and throughout the company
The ideal Customer Service Administrator will have the following knowledge and experience:
* Evidence of providing an exceptional customer service
* An excellent and professional telephone manner, along with good written communication skills
* Ability to resolve multiple issues and problem solve
* You must be organised, and be able to manage your own workload
If you think this might be the role for you, please get in touch!
Role: Customer Service Admin
Salary: £23,300
Hours: 8.30am - 5.00pm (Monday - Thursday)
Elevation Recruitment Group’s Business Support division are excited to be recruiting the role of Customer Service Administrator, for a manufacturing company in Sheffield.
The role of Customer Services Administrator will include:
* Responding to and managing customer contact regarding complaints, queries and products
* Actively managing any issues and escalate immediately where necessary - managing customer expectations through clearly explaining the situation, next steps and potential outcomes
* Ensuring all customer details and communication is correctly recorded and updated
* Demonstrate effective relationship building with sub-contractors and site teams and throughout the company
The ideal Customer Service Administrator will have the following knowledge and experience:
* Evidence of providing an exceptional customer service
* An excellent and professional telephone manner, along with good written communication skills
* Ability to resolve multiple issues and problem solve
* You must be organised, and be able to manage your own workload
If you think this might be the role for you, please get in touch!
Job number 1516290
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Company Details:
Elevation Recruitment Group
As an integrated Group of multi-disciplined recruitment specialists, Elevation is deliberately dedicated to our clients in Yorkshire, Lincolnshire and...