Job Title: Russian Speaking Customer Service Administrator. Location: Edinburgh. Salary: £24,000-£25,000 per year. Employment Type: Full Time, Permanent. . Are you a skilled Customer Service Advisor seeking a new opportunity? Do you thrive in a fast-paced and modern work environment? Are you fluent in Russian?. . Our client is a global leader in their industry and is seeking a Customer Service Representative to join their dynamic team. The ideal candidate will be responsible for managing the end-to-end customer journey efficiently and effectively.. . Key Responsibilities:. . - Management of current customer accounts. - Handling a high volume of inbound phone calls. - Building and maintaining relationships with carriers and customers. - Providing exceptional customer service to clients and carriers. - Resolving customer and carrier issues. - Providing quotes, arranging bookings and taking payments. - Demonstrating excellent multitasking skills and proficiency in computer software. - Representing the company in a professional manner and serving as a role model to other employees. . Job Requirements:. . - Excellent written and verbal communication skills. - Adaptability to changes in the work environment. - Accuracy and ability to produce high-quality work. - Dependability. - Strong problem-solving skills. - Ability to work effectively in teams and be open to others’ perspectives. - Demonstrate respect for individuals with diverse cultural backgrounds. - Strong decision-making abilities. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.