Venn Group
Revenues System Support Officer Vacancy
Venn Group are looking to recruit for an experienced Revenues System Support Officer to work for a Local Authority based in the West Midlands.
Position:         Revenues System Support Officer
Location:        Remote/ occasional office attendance   
Rate:               Negotiable
Hours:             Full time – 5 days p/week
Contract:        2-3 months
System:          Northgate
The role will predominantly involve:
* Providing and maintaining technical and functional support to the Revenues and Benefits services
* Supporting the operation and development of the business systems and processes to deliver  progressive and responsive customer focussed services and enhance individual and team performance to attain upper quartile results
* Supporting new initiatives and implement system projects as directed
* Providing comprehensive advice to revenues and benefits staff and internal/external service providers
* Liaising with software suppliers, service providers, ICT and other internal/external service providers to ensure that business systems and functionality are administered to meet user requirements, priorities of service areas, management objectives and changes in legislation
* Supporting the rapid development and effective delivery of systems including revenues and benefits administration, cash collection and electronic document management and workflow systems
* Preparing complex batch processing routines to update the Revenues and Benefits computer systems including any interfaces with internal and external systems / agencies. This includes, but is not limited to the systems listed below as the systems that the team supports may change over time
The successful candidate must have worked in a similar role previously.
To find out more about this role or to apply please contact Ella Richardson or Jake Simms on or alternatively reply to this email with your up to date CV.
*Venn Group’s “Recommendation Scheme”: if you recommend a candidate who is subsequently placed by Venn Group (for a minimum of 2 weeks) you will be eligible for £25 worth of vouchers from a choice of high street organisations.