Page Personnel are working in partnership with this reputable company to recruit for a permanent customer service advisor based on site in Leeds.
Client Details
This organisation is a well known player in the industrial and manufacturing sector. They are recognised for their commitment to innovation, quality, and sustainability. The company maintains a strong presence and prides itself on its dedicated team of professionals.
Description
* Handle customer inquiries promptly and professionally.
* Ensure customer satisfaction through excellent service delivery.
* Maintain comprehensive product knowledge to offer accurate information to customers.
* Sales order processing.
* Manage customer complaints and provide appropriate solutions.
* Work collaboratively with team members to meet and exceed service goals.
* Document customer interactions for future reference.
* Participate in continuous training and development programs.
Profile
A successful Customer Service Advisor should have:
* Excellent communication skills both written and verbal.
* Excellent organisational skills with attention to detail.
* A customer-centric approach with a commitment to delivering high-quality service.
* Knowledge of SAP would be desirable.
* Ability to work well in a team environment.
Job Offer
* A competitive salary of £26,700 per annum.
* A professional work environment with on site parking.
* Opportunities for personal and professional development.
* A supportive team culture.
* Fantastic holiday package and benefits.
* On site parking.