An opportunity has arisen for a Customer Service Specialist to join a thriving property company. The successful candidate will support the Secretarial & Business Support department in enhancing customer satisfaction and driving business growth.
Client Details
Our client is a leading player in the property industry, with a strong national presence. They have a workforce of over 35,000 professionals dedicated to serving their customers’ needs and contributing to the company’s steady growth.
Description
* Handle customer enquiries promptly and professionally
* Develop and implement strategies aimed at enhancing customer satisfaction
* Coordinate with other departments to resolve customer issues effectively
* Provide detailed information about the company’s products and services to customers
* Participate in team meetings and contribute innovative ideas for business growth
* Maintain records of customer interactions and transactions
* Ensure compliance with the company’s customer service policies and procedures
* Take part in customer service training programs to improve skills and knowledge
Profile
A successful Customer Service Specialist should have:
* A strong educational background with a focus on business or related fields
* Experience in working within the property industry
* The ability to handle customer complaints and enquiries professionally
* Knowledge of the property industry and its current trends
* A customer-oriented mindset and a passion for providing excellent service
Job Offer
* A competitive salary ranging between £30,000 and £35,000 per annum, plus B+P
* An inclusive and supportive company culture
* Opportunities for professional development and career growth
* A comprehensive benefits package
If you are passionate about customer service and want to make a difference in the property industry, we encourage you to apply for this unique opportunity as a Customer Service Specialist.