French Speaking Customer Service Advisor
Monday - Friday: 8.00AM - 5.00PM
Annual Salary of £29,000
What’s in it for me?
People Solutions are currently recruiting for a  French Speaking Customer Service Advisor to join our well-established client based in Shenstone, Staffordshire. This is a fantastic opportunity offering great benefits and an excellent annual salary for the right candidate.
What are the benefits?
* Company-wide training programme
* 25 days holiday, plus bank holidays
* Life insurance at three times salary
* Generous contributory pension scheme
Day to Day Duties
* Manage and respond to incoming calls, emails, and on-line chats - French Language
* Strive to deliver world class customer service
* Develop technical and product knowledge
* Manage customer order portals, pricing updates and export administration
Essential Skills
* Fluency in spoken and written French as you will be liaising with French Nationals who speak French as their first language
* Assisting French Nationals with the ordering of our client’s products
* Experience in a telephone-based customer service role
* Excellent communication skills with a calm, composed manner with a positive, ’will-do’ attitude
* Customer Relationship/customer account management experience
* Experience in handling technical or product related customer queries
* Excellent attention to detail and accuracy
* An eagerness for problem solving, improvements and delivering solutions
* Confident IT skills including MS office
* Comfortable with occasional travel between sites in Staffordshire
Desirable Experience
* Previous experience working in a fast paced contact centre would be beneficial.
What training is provided?
* Training provided but essential to be fluent in French Language
Contact
Apply today by clicking below