Customer Service Specialist
other jobs Hamlin Knight
Added before 45 Days
- England,South East,Berkshire,Slough
- full-time
- £27,000 per annum
Job Description:
The Company
Established, corporate and extremely successful organisation.
Offer excellent benefits once role becomes permanent
Extremely supportive and excellent training
Based in Slough - Hybrid working offered.
Key Responsibilities
* Work mailboxes/ telephone lines to support customers with any queries related to their hire agreements.
* Process fine invoices and admin fess on the management system, liaise with third parties to keep within relevant time frames and ensuring management are aware of any potential issues associated with workload backlog.
* Respond to and resolve inbound Customer enquiries; answer all verbal and written enquiries.
* Update the Contract Management System accordingly
Skills/Experience
* Experience in a Customer Service position
* Excel and Word to Intermediate level
* Able to manage Customer and Retailer expectations
* Be available immediately and able to commit to a long-term contract, with possible permanent position
* Be able to commute to Slough
If you have not heard within 5 working days unfortunately you have not been successful on this occasion
Established, corporate and extremely successful organisation.
Offer excellent benefits once role becomes permanent
Extremely supportive and excellent training
Based in Slough - Hybrid working offered.
Key Responsibilities
* Work mailboxes/ telephone lines to support customers with any queries related to their hire agreements.
* Process fine invoices and admin fess on the management system, liaise with third parties to keep within relevant time frames and ensuring management are aware of any potential issues associated with workload backlog.
* Respond to and resolve inbound Customer enquiries; answer all verbal and written enquiries.
* Update the Contract Management System accordingly
Skills/Experience
* Experience in a Customer Service position
* Excel and Word to Intermediate level
* Able to manage Customer and Retailer expectations
* Be available immediately and able to commit to a long-term contract, with possible permanent position
* Be able to commute to Slough
If you have not heard within 5 working days unfortunately you have not been successful on this occasion
Job number 1555396
metapel
Company Details:
Hamlin Knight
We are a specialist recruitment consultancy providing an unparalleled commitment to quality service for our candidates and clients. Our honest and con...