IT Assistant
We are a dedicated design, manufacturing and distribution company, that specialise in products servicing the transport and mobile hydraulics sector.
The Role:
We are looking for an experienced and passionate IT Professional to report to our IT Manager. The IT Assistant will provide support to internal users across multiple countries and across a diverse array of devices and applications, assisting in providing hands on support and administration with infrastructure and application, including first line user support. This is a varied role, where the candidate must be flexible, capable of learning, self motivated and have a natural willingness to support the business with their IT needs. This role has the opportunity to be involved with a wide range of IT disciplines.
Experience:
* Providing first line support, assisting colleagues with technical support.
* System administration.
* Providing training to business users as required.
* Communicating efficiently to ensure the end-user problems are resolved.
* Adding and maintaining user access and permissions.
* Supporting hardware maintenance in the service room and providing remote support to the company.
* Supporting development of new software.
* Troubleshooting relevant equipment, such as PC / laptops / tablets, wired and wireless LAN problems.
Qualifications & Skills:
* Microsoft Certified (Support / Networking / Security etc.) or relevant qualification in IT or suitable demonstrable experience (minimum 3 years).
* Active Directory / Group Policy / DNS.
* Office 365 / Teams administration
* Windows Server
* Networking (LAN / WAN / VPN)
* Security awareness
* Installing and configuring software & hardware
* Demonstrate proficiency in internal IT support
* Strong Microsoft Office Suite
Desirable Skills:
* Power BI
* PowerShell
* SAP Business One
* SQL query writing
* Fortinet
* Autodesk Vault administration
* Configuring and administering a cloud-based MDM solution
* IT Vendor Management
* Multi-lingual (English / Italian / Japanese)
Employee Benefits:
* Annual salary: £30,000 - £35,000
* 35 days holiday + banks holidays
* Enhanced pension scheme
* Death in service benefit
* Employee Assistance Programme
* Electric vehicle salary sacrifice scheme after qualifying period
* Free on-site parking
* Social events throughout the year
Please note that no terminology in this advert is intended to discriminate on the grounds of a person’s gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.