Customer Success Executive
  • England,London
  • full-time
  • £25,000 - £28,000 per annum
Job Description:
Role: Customer Success Executive
Sector: Manufacturing
Location: West London
Salary: up to £28,000 starting salary + Amazing benefits!
Recently graduated and looking for a full time role? Experience working in client/customer facing environments? Leadership or management experience? I want to hear from you!
My client, at the global forefront of their industry, is on the search for a recent graduate to join their Customer Success team! With a boatload of benefits and training, this is a great role for someone coming out of university. All that is required is a Degree and a valid UK Driving Licence.
If this seems up your street, please have a ready below!

Benefits:
* London location allowance
* Guaranteed 4-figure bonus
* Advanced Company Pension
* Private Healthcare
* Gym Membership
* Life Cover
* & More!!
Responsibilities:
Administration:
* Accurately entering customer orders into the CRM system.
* Engaging with customers and colleagues via telephone and email to address queries promptly.
* Ensuring adherence to promised delivery dates for customers.
* Overseeing the end-to-end order process, including dispatch and delivery details.
* Handling customer quotations efficiently.
Logistics:
* Supervising daily distribution activities using CRM systems.
* Managing stock control and transfers effectively.
* Maintaining regular communication with our warehouse, following Global logistic guidelines, and conducting self-audits.
* Conducting warehouse visits to identify areas for continuous improvement.
* Providing support across all stages of the goods flow from the International parent company to end customers.
Personal Requirements:
* Preferably experienced in a professional setting, though not mandatory.
* Proficient in clear and confident written and oral communication.
* Possesses logical thinking skills with a keen eye for numbers.
* Target-driven mindset with a propensity for self-evaluation and innovation.
* Strong team player and collaborator.
* Capable of working independently to achieve defined objectives.
* Thrives under pressure and can meet tight deadlines effectively.
* Demonstrates the ability to multitask while maintaining meticulous attention to detail.
Qualifications and Experience:
* Holds a 2:1 Bachelor’s degree in any discipline.
* Must possess a full driving license.
In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Job number 1558138
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Company Details:
In Technology Group Limited
In Technology Group are proud to deliver exceptional recruitment services to the Technology, IT & Digital sectors across the UK, Europe and the US. Ou...
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