* Customer Service & Internal Sales Team Leader
* £35,000
* Monday to Friday
* Export and Supply Chain focused business
* Ideal opportunity for a Senior or Supervisor stepping up, or existing TL / Manager
* Wakefield - great links to M1
Client Details
Page Group are working with a specialist manufacturing business who are looking for a CS & Internal Sales Team Leader to join them at their Wakefield offices. This will report to the Head of CS & Internal Sales, and will support a supply chain and export focused CS & Internal Sales Team
Description
* Provide daily support and direction to the team across all customer matters and interactions
* Assign and manage order processing workload to ensure customer demand is met within agreed timescales
* Provide the team with regular training, development and 1-2-1’s
* Take ownership of escalated customer issues
* Where required - deputise for the Head of in key meetings, presenting of reports and other matters
* Operationally be hands on and support the team where required
* Build strong working relationships with other areas of the business including Production, Planning and logistics
* Review and check quality and accuracy of work to ensure customer satisfaction is met
* Quality check customer orders and export documentation to ensure compliance
Profile
* Understanding of customer orders and export documentation
* Strong experience in a similar customer focused role
* Ability to lead and manage a team
* Excellent communication skills
Job Offer
This is a fantastic opportunity to join a well renowned business who are looking for a CS & Internal Sales Team Leader to join them at their Wakefield offices.
The role offers a salary of £35,000 along with excellent company benefits