The Customer Administrator will provide essential support within the Customer Service Department, ensuring the smooth running of customer-focused operations.
Client Details
Our client is a reputable company within the Property and Housing industry and based in Worthing. They are known for their commitment to excellence and their focus on delivering high-quality services to all clients.
Description
As a Customer Service Administrator your responsibilities will include:
* Manage customer queries and complaints in a timely and efficient manner.
* Assist in coordinating departmental meetings and events.
* Ensure customer records are accurate and up-to-date.
* Assist in preparing customer service reports..
* Support the implementation of new customer service initiatives.
Profile
A successful Customer Administrator should have:
* A strong administrative background with customer service experience.
* Ability to handle complaints effectively.
* A team-oriented mindset, with excellent communication skills.
* Proficiency in MS Office applications, particularly Excel and Word.
Job Offer
* An estimated hourly wage of £13 - £14 per hour
* A supportive company culture that values employee growth and development
* Temporary assignment with the chance of extension