An expanding group of independent Opticians based in the North East are looking for a full time Opticians Practice Manager for their well established practice in North Shields, working Monday to Friday!
Opticians Practice Manager - Role
* Family oriented independent Opticians with a very loyal patient base
* Single testing with a focus on quality rather than volume
* Offers personalised services to all patients
* Managing a team of around 4-5 people in total
* Deliver excellent customer service and demonstrate a high degree of professionalism and confidentiality.
* Manage the team to achieve high levels of sales performance and customer satisfaction.
* Maintain up to date knowledge of our products to recommend the best solution.
* Ensure store stock is displayed effectively, hygienically and products and equipment are secured according to Company guidelines
* Accurately operate the POS system and accounts for all transactions (cash, credit, returns)
* Perform work accurately and thoroughly despite time pressure and customer volume, whilst maintaining a friendly and professional attitude.
* Identify situations involving unsatisfied customers and act quickly for resolution, keeping notes to convey effective handovers between staff.
* Assists the customer in selecting frames and lenses that are best suited for their lifestyle and prescription needs.
* Being proactive in keeping up to date with operational standards and training modules to further their knowledge.
* Assist with contact lenses and dispensing glasses.
* Working 5 from Monday to Friday
* Practice opening times from 8.30am to 5pm
* Salary between £26,000 to £30,000 DOE
* Bonus scheme
Opticians Practice Manager - Requirements
* Previous experience of working within an Opticians
* Previous experience of managing a leading a team
* Committed to the practice development and driven to succeed
* Customer focused
* Sales savvy
* Confident
* Reliable
* Excellent organisational and communication skills
To apply for this role please send your CV or call for more information.
You can now message us via our company WhatsApp -
Feel free to get in contact about any roles/recruitment needs.

https://lnkd.in/dGyVayep