Sales Administrator Hiring Immediately
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Added before 22 Days
  • England,London
  • full-time
  • Competitive salary
Job Description:
## **Company:**

Sitech Technology Systems Ltd

## **Number of Openings:**

1

## **Worker Type:**

Permanent

## **Position Overview:**

Are you a dynamic and customer-focused professional looking to join a fast-
paced and supportive team? We are seeking a Sales Administrator who will be
the first point of contact for our valued customers, supporting our regional
sales management team with customer requirements, new sales inquiries, and
general day-to-day activities.

In this role, you will work closely with our sales teams, workshop, and
warehouse to ensure that customer orders are processed efficiently and
accurately. You will also collaborate with various departments and suppliers
to meet customer demands promptly.

If you thrive in a collaborative environment and are dedicated to providing
exceptional service, we want to hear from you! Join us and be a vital part of
our mission to exceed customer expectations every day.

## **Job Description:**

**Major Job Functions:**

* **Order Processing -** Handle the processing of all orders with accuracy and timeliness.

* **Order Delivery** — Ensures sales orders are delivered promptly and according to customers needs.

* **Cross-functional** – Working closely with other departments to meet deliveryinstall dates.

* **Supplier Support** – Working closely with suppliers, ensuring equipment and parts arrive promptly.

* **Customer Invoicing** — Working with customerssuppliers to resolve invoice disputes. Ensure these are completed within a certain time so the accounts team can monitor bad debt provision.

* **Customer Facing** — The role requires strong customer-facing skills, including building relationships with customers as the go-to point for quotes on Service and Repairs.

* **Customer Collection -** Arranging collections of customer equipment through a third-party carrier.

* **Internal Relationships** — The role requires building strong relationships with workshop teams, sales, and customer support to ensure activity is managed and that the best possible outcomes are achieved.

* **General Administration –** Working closely with suppliers and our accounts team to ensure purchase orders are raised promptly and ensure all paperworkordersquotesscanning is kept up to date.

**Benefits:**
In addition to a competitive salary, 25 days holiday, life insurance, up to 7%
pension, and access to the companys share scheme, you will benefit from:

* Enhanced maternity and paternity packages

* Health Cash Plan

* Family-friendly policies to support working parents

* Support from a team of 40+ Mental Health first-aiders

* Employee wellbeing solutions

* Electric car scheme (UK)

* The opportunity to support your charity of choice via Give As You Earn

* Length of service or recognition awards.

**Specific Skills:**

* Detail oriented and able to follow processes

* Provide excellent customer service

* Strong verbal and written communication skills

* Previous experience in a similar role

* Work effectively under pressure with multiple priorities and within a high-pressure work environment

* Excellent customer service skills

* Previous experience within a Hire Service Workshop environment.

* Understand the importance of hire fleet activity and fleet management, maintaining track or to maximise customer satisfaction whilst ensuring profitability and maximum utilization.

**Knowledge:**

* Knowledge of Microsoft Office i.e. excel, word and email

* Understand requirements from a Warehouse Store aspect

* Understands and adheres to SITECH policies and procedures, including safety

* Knowledge of customer satisfaction, metrics and methodologies

At Finning, we prioritize creating a diverse and inclusive environment. We are
proud to be an equal opportunity employer, and we actively encourage all
individuals to express themselves and achieve their full potential. As a
company, we continuously strive to enhance our outreach to individuals of all
backgrounds and identities. We do not discriminate against applicants based on
gender identity, race, national and ethnic origin, religion, age, sexual
orientation, marital and family status, andor mental or physical
disabilities. Furthermore, Finning is committed to collaborating with and
providing reasonable accommodations adjustments to individuals with
disabilities. If you require an adjustmentaccommodation at any point during
the recruitment process, please inform your recruiter.
Job number 1584392
metapel
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