Exciting new opportunity "Customer Account Planner"
Hybrid role (minimum 2 days in the office)
You will need advanced Excel and some supply chain / planning or order processing experience
SAP is a bonus
Customer Account Support
Customer communication support via weekly/monthly review calls
Co-ordination of customer requirements including management of allocation tracking
Demand management through regular reviews of orders vs forecast
Managing customer backlogs to reduce line stoppage risks within both our customers and OEM factories
Onboarding new customer accounts and new plant sites -
Order Management & Administration
Order processing and shipping
Facilitating & analyzing shipping liabilities through ’Order Review’ tools
Database Integrity (ensuring line stop dates and daily usage are 100% accurate within OOB)
KPI and month end reporting
Transport Co-ordination - Liaising with warehouses in Rotterdam, Morocco and the UK Demand Planning & Analysis - Processing customer forecast releases via
Demand Planning tools and forecasting systems
Reviewing forecast accuracy and challenging customers on significant changes and anomalies
Creating forecast simulations to identify potential supply issues and pro-actively mitigating the risk
Provide reports to the business on demand change
Apply now for more details