Housing Solutions Officer - Part time * Hourly Rate: £14.79
* Location: Sheffield S1
* Job Type: Part-time (Monday & Tuesday), Hybrid
We are currently looking for a part-time Housing Solutions Officer to join our Private Rented Solutions Team at Sheffield City Council. This role is integral to assisting individuals in securing quality private sector housing, establishing long-term tenancies, and preventing homelessness. The ideal candidate will be committed to providing support and guidance to clients throughout the housing process, ensuring a smooth transition into their new homes.
Day-to-day of the role: * Provide support for clients bidding on vacant properties.
* Assist with setting up bills and contracts for participants who secure a new home.
* Work towards preventing homelessness and hospital admissions by offering a range of support options.
* Collect and interpret information from various sources to aid in application processes.
* Guide clients through the Council’s Lettings Policy and assist with the bidding process.
* Liaise with statutory and voluntary sector organisations to coordinate services for clients.
* Respond to telephone, mail, and electronic enquiries in a professional and timely manner.
Required Skills & Qualifications: * Proven customer service skills.
* Strong negotiation and communication skills.
* Understanding of, or experience working with, people facing homelessness.
* Ability to pass a DBS check.
Benefits: * Competitive hourly rate of £14.79.
* Hybrid working model, offering flexibility.
* Access to a dedicated consultant and support team.
* Online timesheet system and self-service portal for managing holiday requests, payslips, and P45.
* Access to free training and professional development opportunities.
* Access to discount club, healthcare options, and Reed rewards.
* Pension scheme, paid holiday entitlement, and maternity benefits.
* Opportunities to work with leading UK employers, including local authorities, the NHS, and local SMEs.
To apply for this part-time Housing Solutions Officer position, please submit your up-to-date CV online today to be considered for the role.