CRM Systems Analyst
  • England,North West,Greater Manchester
  • full-time
  • £30,000 - £40,000 per annum
Job Description:
Job Description

D365 CE Systems Analyst - Exciting new role to work on Multiple Dynamics 365 CRM projects with a reputable end user!

My client is looking for someone passionate about Dynamics 365 CRM, data-driven decision-making, and collaborative problem-solving, with a focus on D365 CE and business analysis. This position allows you to contribute to both system improvements and strategic development.

Role & Responsibilities * Requirements Gathering & Business Analysis:
* Engage with stakeholders to gather business requirements and translate them into user stories, especially for projects related to Dynamics CE/CRM.
* Analyze data and business needs to recommend actionable improvements and system enhancements.

* CRM Customisation & Support:
* Learn and deliver customisation in Dynamics CRM.
* Provide first-line support and champion CRM adoption across the organisation.

* Project Support:
* Based on your skills, support agile projects, including project management and systems testing.
* Work closely with teams in delivering enhancements and ensuring projects are aligned with business goals.

* Marketing Support:
* Assist the marketing function by leveraging CRM data to improve the use of ClickDimensions for e-marketing campaigns. (Experience with D365 CE Marketing would be advantageous).

* Stakeholder Communication & Collaboration:
* Ensure ongoing communication with stakeholders, keeping them informed on changes and enhancements to the CRM system.
* Collaborate with the Finance, Technology, and Innovation teams to improve processes and results across the company.


Skills & Qualifications
* Experience working with Dynamics 365 CRM + previous versions
* Knowledge of D365 Modules - Marketing, Sales, Customer Service.
* Excellent communication skills - written and verbal.
* Enthusiastic approach to using data to help drive decision making
Benefits
* Competitive Starting Salary + Company Bonus
* Personal Learning Allowance
* Excellent Employer Pension Contributions
* Quarterly Team Days
* Flexible, Remote Working Model.
Apply Today!
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Job number 1623638
metapel
Company Details:
Nigel Frank International
Company size: 1,000–2,499 employees
Industry: Recruitment Consultancy
Nigel Frank International, a Tenth Revolution Group company, is the recognized global leader inMicrosoft recruitment. Founded in Newcastle-Upon-Tyne, ...
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