Business Administrator Apprentice - Level 3
Join our client as a Business Administrator Apprentice! Gain hands-on experience, develop key admin skills, and support their team. You’ll assist with patient records, appointments, and clinic operations while working towards a qualification. Ideal for those passionate about organisation and customer service!
About our client:
Our client offers bespoke eye care services with state-of-the-art technology and a dedicated staff. They provide comprehensive eye exams, contact lens fittings, minor and emergency eye care, and a range of eyewear products, including designer frames and contact lenses. They also work closely with the NHS to offer medical eye care and referrals. The clinic is known for delivering personalised and attentive care to each patient, ensuring a high standard of service. Located in Woodford Green, their focus is on maintaining eye health and enhancing patient satisfaction.
The role:
Possible start date: 04.11.2024
Monday to Friday between 9am to 5pm
Total working hours: 40
What you will do in your working day:
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
*Answer phone calls and respond to patient enquiries.
*Schedule and manage patient appointments.
*Update and maintain patient records using clinic systems.
*Prepare and organise patient files for consultations.
*Assist with ordering and managing medical and office supplies.
*Process payments and issue invoices for clinic services.
*Greet patients and visitors, ensuring a positive experience.
*Support administrative tasks such as filing, scanning, and photocopying.
*Liaise with optometrists and other team members.
*Ensure compliance with data protection and clinic policies.
The training you will receive:
*Level 3 Business Administration qualification
*All training is undertaken online, through a combination of self-paced eLearning and live online classes
*Functional skills in English and Mathematics, if required
Prospects:
After completing the Business Administrator Apprenticeship, there are several potential career progression routes. You could advance to a Senior Administrator role, specialising in healthcare administration, or move into Office Management within the eye clinic. With experience, you could explore roles such as operations management. There is also the opportunity to pursue further qualifications to specialise in specific areas of administration or leadership roles.
Qualifications required:
GCSE or equivalent English (Grade A* - C 9/4) - Desirable
GCSE or equivalent Mathematics (Grade A* - C 9/4) - Desirable
Personal Skills required:
*Communication skills
*IT skills
*Attention to detail
*Organisation skills
*Customer care skills
*Administrative skills
The apprenticeship:
Qualification: Business Administration Level 3
Duration: 15 months