Due growth an experienced Claims Technician is required to join a Subsidence Team where you will provide Technical Building claims Solutions and provide Technical Support to a team of Surveyors and a Claims Management Team.
Main duties and responsibilities will be to work as part of a remote working desk-based team to drive subsidence claims towards settlement and will include:
*Communicating with customers, contractors and insurer clients over the telephone, email and in writing
*Managing third party companies to achieve vegetation removal and drain repairs to mitigate the cause of subsidence damage
*Updating and creating building repair scopes using in-house schedule of rates
*Assessing contractor estimates
*Negotiating cash settlements for repairs with policyholders
*Managing panel contractors, controlling repair schedules and costs
*Settling claims under delegated authority
Skills and Experience required:
*Previous subsidence/buildings insurance claims experience OR extensive trade experience (5+ years) OR be a graduate building surveyor
*Demonstrate great communication and organisation skills
*Ability to demonstrate a high standard of customer service
*Computer literate, with excellent verbal and written communication skills
*Ability to thrive in a fast-paced target driven environment
*Positive attitude and be a flexible, self-motivated team player
*Attention to detail and ability to assess and resolve problems and find solutions
Benefits:
*Remote working
*up to £30k per annum
*25 days holiday plus an excellent benefits package
*Company bonus scheme, training and career advancement