Automotive Service Advisor
other jobs Just Recruitment Solutions Limited
Added before 15 hours
- England,East of England,Essex,Southend-on-Sea
- full-time
- £30,000 - £37,000 per annum
Job Description:
Just Recruitment Solutions are seeking a skilled Automotive Technician for a Prestige Main Dealership. My client operates in the local area and an opportunity exists for those with NVQ Level 3 in Motor Vehicle Service & Repair or equivalent and a stable workshop-based career profile.
As a Service Advisor you will be friendly and professional and will be the first point of contact for customers visiting the dealership.
Your duties will include:
dealing with customer requirements for service and vehicle repairs in an efficient and courteous manner, to ensure a high standard of customer satisfaction; dealing with all service enquiries by telephone, email and face-to-face; managing the allocation and handover of courtesy cars; and liaising with workshop teams to ensure timely completion of customer vehicle.
Upselling of additional works, service plans and warranties.
About the rewards For the role of Service Advisor, the hours of work are Monday to Friday 8.30am to 6.30pm and 1 in 4 Saturdays 8.00am to 1.00pm.
Opportunities for internal promotions are available within this company for the right applicants.
Previous dealership customer service experience is essential, and you must hold a full UK driving license.
Due to the volume of applicants we receive, it may not be possible to respond to everyone individually. If you do not receive a response within 7 days, please assume you have been unsuccessful on this occasion, but if you do have relevant industry experience, we will retain your details and will be in touch when further suitable roles emerge.
As a Service Advisor you will be friendly and professional and will be the first point of contact for customers visiting the dealership.
Your duties will include:
dealing with customer requirements for service and vehicle repairs in an efficient and courteous manner, to ensure a high standard of customer satisfaction; dealing with all service enquiries by telephone, email and face-to-face; managing the allocation and handover of courtesy cars; and liaising with workshop teams to ensure timely completion of customer vehicle.
Upselling of additional works, service plans and warranties.
About the rewards For the role of Service Advisor, the hours of work are Monday to Friday 8.30am to 6.30pm and 1 in 4 Saturdays 8.00am to 1.00pm.
Opportunities for internal promotions are available within this company for the right applicants.
Previous dealership customer service experience is essential, and you must hold a full UK driving license.
Due to the volume of applicants we receive, it may not be possible to respond to everyone individually. If you do not receive a response within 7 days, please assume you have been unsuccessful on this occasion, but if you do have relevant industry experience, we will retain your details and will be in touch when further suitable roles emerge.
Job number 1636603