Claims Handler - Hybrid Working
Job Market - Insurance Claims
Claims Handler - About the role
Delivering a first class claims handling, resolution and management service for a market leading professional indemnity insurer. You will resolve claims efficiently and fairly and in a manner that promotes our insurer client’s brand values.
Claims Handler - Key duties
Investigating the nature of the professional liability claim, determining insurance policy coverage and setting strategy for resolution and insurer’s "reserves" based on the most likely outcome
Liaising closely with insureds and their insurance broker in accordance with our insurer client’s brand values in order to forge strong commercial relationships
Working closely with lawyers in our Financial & Professional Risks team and escalating matters as appropriate with our insurer client
Keeping the insured and broker informed both verbally and in writing of the status of the claim in accordance with client service level agreements
Carry out claims management proactively and efficiently
Claims Handler - Key requirements
Previous experience of dealing with claims in an FCA regulated environment would be an advantage but is not essential
Experienced in dealing with claims handling (pre-litigation) aspects of a file
Previous experience of defending insurance claims
Professional indemnity experience, especially handling solicitors claims
Strong legal and analytical skills in order to be able to assess the merits of any claim and understand the liabilities of insured clients