Employer description: 
Plus Dane Housing started life as CDS Housing in 1976, using a grant to buy 400 terraced houses from a London Housing Association. From the 1970’s through to the 1990’s, Plus Dane grew through a range of acquisitions and partnerships. In 2008, it merged with Dane Housing, based in Congleton, forming the Plus Dane that we know today.
Overview:
We are excited to be recruiting an IT Cyber Security Apprentice who will have the opportunity to work as part of the infrastructure team within the broader IT Department.
You will assist the team in accordance with health and safety regulations and will be given an opportunity to gain skills alongside your apprenticeship qualification. 
The ideal candidate will be looking to develop a career which gives you the opportunity to develop your skills in IT, with a particular flare for infrastructure and Cyber Security and along with your customer service, communication, and people skills.
We have 1 position available, in either Congleton, Cheshire or Merseyside, Liverpool.
Salary: £21,840 per annum.
Main responsibilities:
*Monitor Security Alerts: Assist in monitoring security alerts and responding to potential threats, working with the infrastructure Team and Plus Dane partners.
*Incident Response: Participate in incident response activities, including identifying, analysing, and mitigating security incidents, working with the infrastructure Team and Plus Dane partners.
*Vulnerability Assessment: Conduct vulnerability assessments and assist in the implementation of remediation measures, working with the infrastructure Team and Plus Dane partners.
*Security Tools Management: Learn to use and manage various security tools and technologies.
*Support: Provide first line support on incidents and service requests over the telephone email, teams, in person and self-service portal and communicate updates on progress until resolution as needed by the business.
*Documentation: Maintain accurate and detailed documentation of security incidents, procedures, and policies.
*Administration: Complete general administrative tasks within the team such as managing inboxes, managing PO’s and other administrative tasks within the service area.
*Training and Awareness: Participate in security awareness training and contribute to educating staff on security best practices. Collaborating with our in-house trainer.
Desirable skills:
*Familiarity with Microsoft Products, such as Microsoft Office, Word, Excel, and PowerPoint.
*Will be able to prioritise and manage your own time to achieve targets.
Experience: 
*Previous experience in IT and or an interest in IT and or Cyber Security would be beneficial.
*Previous experience providing excellent customer service would be highly beneficial.
Personal qualities:
*Strong problem-solving skills
*Good level of written and verbal communication skills
*Self-motivated
*Willingness to learn and take on new challenges
Entry requirements: 
*an A Level in ICT
*OR an International Baccalaureate at Level 3 in ICT
*OR a Level 3 apprenticeship in a similar subject
*OR a BTEC Extended Diploma in IT (180 credits)
Benefits:
*The annual leave year operates between 1st April and 31st March
*Annual leave entitlement for full time employees is 35 days (245 hours) plus eight days (56 hours) bank holidays
*Medicash memberships for all employees
*Cycle-to-Work Scheme 
Future prospects:
90% of QA Apprentices secure permanent employment after finishing their apprenticeship. 
Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development track.
Important information: 
Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we’re a top 50 training provider, dedicated to helping you succeed. 
Apply now!